J.D. Power & Associates

J.D. Power and Associates is a global marketing information services company operating in key business sectors across a variety of industries, including market research, automotive forecasting, performance improvement, Web intelligence, and customer satisfaction.

http://businesscenter.jdpower.com/

Source Category:

• Consulting Firm

Articles:

• Fees and Rates Drive Decline in Overall Credit Card Customer Satisfaction
  September 2, 2009 06:56
• Customer Satisfaction with Homeowners Insurance Remains Flat, While Satisfaction with Auto Insurance Continues an Upward Climb
  October 19, 2008 16:07
• 2006 Detroit News Domestic Vehicle Avoider Study
  January 5, 2007 12:37
• J.D. Power and Associates Reports: The Average Number of Contacts Needed to Resolve a Wireless Customer Care Issue Over the Phone Continues to Rise
  January 25, 2006 15:36
• Electric Utilities Improve Customer Satisfaction
  July 21, 2005 20:09