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Sunday, 3rd January 2016

UK: The Digital Skills Gap in Government: Survey Findings

Source: National Audit Office (UK)

To achieve major cost savings, government will require radical new ways of delivering public services. New technology and service ‘front ends’ play a role, but change must be more fundamental, involving radical and flexible operating models, designed around users and data. This ‘digital transformation’ means government needs the digital and technology (DaT) profession to have business change skills, as well as IT, technology and data.

There is limited supply of digital skills in the private, as well as public and third sectors. Combined with government funding and pay pressures, there is widespread acknowledgement of the digital skills gap and challenges of filling it, particularly in specialist areas such as cyber security and data analytics.

This interactive publication details the survey results and summarises a number of areas we believe need to be considered if government is going to able to attract and retain the necessary skills in the short term.

+ Direct link to document (PDF; 719 KB)



Having begun his career in academic libraries, Adrian Janes has subsequently worked extensively in public libraries, chiefly in enquiry work as an Information Services librarian. In this role he has had particular responsibility for information from both the UK Government and the European Union. He wrote a detailed report on sources for the latter which was published by FreePint in 2007, and has contributed articles to FreePint and ResourceShelf. He is involved in training in information literacy and the use of online reference resources.

A Contributing Editor to DocuTicker, he also write reviews for Pennyblackmusic.

More articles by Adrian Janes »

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