Public diplomacy is defined in different ways, but broadly it is a term used to describe a government's efforts to conduct foreign policy and promote national interests through direct outreach and communication with the population of a foreign country. Public diplomacy activities include providing information to foreign publics through broadcast and Internet media and at libraries and other outreach facilities in foreign countries; conducting cultural diplomacy, such as art exhibits and music performances; and administering international educational and professional exchange programs.
The United States has long sought to influence the peoples of foreign countries through public diplomacy. After World War II, during which the U.S. military conducted most information and communication activities, authority for U.S. public diplomacy was placed in civilian hands. During the Cold War, the United States Information Agency (USIA) led U.S. public diplomacy efforts, with a primary mission of combating Soviet propaganda and the spread of communism. Once the Soviet Union dissolved in 1991, USIA's role was diminished, and its resources were reduced during the 1990s. Finally, USIA was abolished in 1999 as part of a post-Cold War reorganization, with public diplomacy responsibilities folded into the Department of State.
After the 9/11 terror attacks, there was new interest in promoting effective public diplomacy, as a struggle against extremist ideologies became crucial to the overall fight against terrorism. In recent years, many observers have called for increased resources for and improvement of U.S. public diplomacy efforts. A number of challenges and questions, however, currently affect the future of U.S. government communications with foreign publics.